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Privacy & Policy

Privacy & Policy

Who we are

Leadbox, a product owned by Softevia, stands as India’s preeminent WhatsApp Chatbot, empowering businesses to seamlessly connect with customers and prospects. Our platform revolutionizes the customer experience across diverse domains such as lead nurturing, customer support, and e-commerce. Leadbox guides potential customers through personalized engagement, offering timely assistance, and facilitating effortless e-commerce transactions on WhatsApp. By leveraging Leadbox, businesses can elevate customer engagement and drive sales to unparalleled heights, establishing enduring connections with their audience.


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When visitors leave comments on our site, we collect data such as the information provided in the comments form, the visitor’s IP address, and browser user agent string to facilitate spam detection. Additionally, an anonymized string derived from the visitor’s email address may be provided to the Gravatar service to determine if it’s in use.

. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Suggested text: Articles on our site may feature embedded content (e.g., videos, images) from other websites, behaving similarly to a visit to the respective site. These embedded contents may collect data, use cookies, and monitor interaction, subject to the privacy policies of those external sites.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: Registered users or commenters can request an exported file of their personal data or request the deletion of such data, excluding data mandated for administrative, legal, or security purposes.

Where your data is sent


Suggested text: Visitor comments may undergo automated spam detection checks.

Leadbox, as a product of Softevia, prioritizes user privacy and data protection. We are committed to maintaining transparency and ensuring the security of our users’ information, establishing trust and reliability in our services.


Are you looking for a chatbot for your business to automate your customer sales and support flows?

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